Customs Clearance Process
TRA Licensed

Tanzania Revenue Authority Compliant

All our clearance operations are fully compliant with TRA regulations and EAC trade protocols.

End-to-end customs
clearance expertise

Navigating customs regulations can be complex and time-consuming. FreightLog Global Ltd takes the stress out of the process our licensed customs agents handle all documentation, duty assessments, and regulatory compliance on your behalf.

Whether you're importing industrial equipment, consumer goods, or perishables, we ensure your cargo moves through customs swiftly and without penalties.

  • Licensed customs agents registered with TRA (Tanzania Revenue Authority)
  • Full handling of import and export declarations (Bill of Entry)
  • Duty and tax calculation, payment, and reconciliation
  • Liaison with KRA, URA, ZRA and other regional customs authorities
  • Real-time status updates throughout the clearance process
  • Special handling for restricted, controlled, or sensitive cargo

Our Customs Services

A comprehensive suite of customs services designed to cover every scenario your cargo may face at the border or port.

Import Declarations

We prepare and lodge all import Bill of Entry documents with TRA's TANCIS system, ensuring accurate HS code classification and valuation.

Export Declarations

Complete export customs formalities, SAD (Single Administrative Document) preparation, and export permit management for all commodity types.

Duty & Tax Management

Accurate duty calculation, VAT, and levy assessments. We identify duty relief opportunities and handle all tax payment processing on your behalf.

Bonded Warehouse Clearance

Management of goods stored in bonded warehouses and container freight stations, including entry lodgement and duty suspension arrangements.

Transit Clearance

Handling of transit cargo moving through Tanzania to landlocked neighbours Uganda, Rwanda, Burundi, DRC, Zambia, and Malawi.

Permits & Licences

Procurement of all required import/export permits including TFDA, SUMATRA, EWURA, TMDA, and other regulatory approvals for controlled goods.

Tariff Classification

Professional HS code classification using the EAC Common External Tariff to ensure correct duty rates and avoid costly mis-declaration penalties.

Dispute & Appeals

Expert representation in customs disputes, duty reassessment appeals, and post-clearance audit responses with TRA and regional authorities.

Port & Airport Handling

On-the-ground presence at Dar es Salaam Port, JNIA Airport, and border crossing points including Namanga, Holili, Tunduma, and Kasumulu.

The Clearance Process

From document submission to cargo release — here's exactly how we move your shipment through customs.

01

Document Submission

You share your commercial invoice, packing list, bill of lading, and permits. We review everything for completeness.

02

Classification & Valuation

Our agents assign correct HS codes and calculate the customs value in line with WTO valuation principles.

03

Entry Lodgement

We lodge the Bill of Entry via TANCIS / ASYCUDA and secure a unique Entry Reference Number (ERN).

04

Duty Payment

Duties, taxes, and levies are calculated, confirmed with you, and paid to TRA through official banking channels.

05

Examination

If selected for physical inspection, our agent accompanies TRA officers and facilitates a smooth examination.

06

Release & Delivery

Customs releases the cargo. We coordinate with our transport team for immediate pick-up and delivery to your premises.

Your compliance
is our priority

We don't just process paperwork we actively protect your business from penalties, delays, and regulatory risk.

Licensed & Experienced Agents

All our customs agents hold valid TRA licences with an average of 10+ years of hands-on experience at Dar es Salaam Port.

Industry-Leading Turnaround

We target 24–48 hour clearance for standard shipments minimising your demurrage costs and storage charges.

Real-Time Notifications

Automated WhatsApp and email updates at every stage document receipt, entry lodgement, duty payment, and release.

Duty Optimisation

We proactively identify tariff relief programmes, EAC preferential rates, and exemptions that reduce your duty burden legally.

98%
First-time Clearance Success Rate
Entries lodged correctly on the first submission
24h
Average Clearance Time
For standard import consignments at DSM Port
2k+
Entries Processed Annually
Across all modes sea, air, road and rail
0
Penalty Cases in 2023 & 2024
Zero mis declaration penalties for our clients

Document Checklist

Having the right documents ready speeds up clearance significantly. Here's what you'll typically need.

Import Documents

Original Bill of Lading / Airway Bill
Commercial Invoice (seller-signed)
Detailed Packing List
Certificate of Origin
Insurance Certificate / Policy
Import Permit (where applicable)
Pre-Shipment Inspection Certificate (PVOC)
TIN Certificate (importer)
Letter of Credit / Proforma Invoice

Export Documents

Commercial Invoice
Packing List
Certificate of Origin (Form A / EAC)
Export Permit (controlled goods)
Phytosanitary / Health Certificate
Quality Inspection Certificate
Freight / Marine Insurance Policy
TIN Certificate (exporter)
Dangerous Goods Declaration (if applicable)

Document requirements vary by commodity, country of origin, and regulatory category. Our team will send you a tailored checklist specific to your shipment after the initial consultation at no extra cost.

Industries We Cover

From mining equipment to pharmaceuticals, our team has experience clearing cargo across every major industry sector.

Mining & Extractives
Pharmaceuticals
Agriculture & Food
Electronics & Tech
Textiles & Apparel
Petroleum & Energy
Automotive
Construction
Chemicals
Marine & Fisheries

Clearance At A Glance

2,000+
Entries Processed / Year
98%
First-Pass Success Rate
24h
Avg. Clearance Time
15+
Countries Covered
10+
Years of Experience

Ready to clear your cargo without the stress?

Send us your shipment details and our customs team will respond within 2 hours with a full action plan and cost estimate at no obligation.

FreightLog Global | Logistics & Freight Forwarding

FreightLog Global

Seamless freight forwarding | Air, Sea & Road logistics | Customs clearance

Trusted supply chain partner across Africa